This Privacy Policy explains what information we collect and how we use it when you use Lucy's Caffe.
1. Information We Collect
When you place an order or create an account, we collect your name, phone number, email address, and, for delivery orders, your delivery address. We also store your order history and, if the rewards program is active, your loyalty points balance.
2. Payment Information
We do not store your full card numbers. Card payments are processed securely by our payment providers (PayPal, Stripe, or Square) on their own systems. We only store a reference identifier for each completed payment.
3. How We Use Your Information
We use your information to process and deliver your orders, contact you about your order, maintain your account and rewards, and improve our service. We do not sell your personal information.
4. Cookies and Sessions
We use a session cookie to keep you signed in and to remember your language preference. These are necessary for the site to function.
5. Data Retention
We keep order and account records as needed to operate the business and meet legal obligations. You may request that we update or remove your account information by contacting the restaurant.
6. Your Choices
You can edit your saved information or change your password at any time from your account dashboard.
7. Contact
For privacy questions, contact the restaurant using the information in the footer of this site.